Will there be any changes to my pack subscription after the campaign ends?

No. There will be no changes to your existing pack subscription. After 16 September 2026, your channel access will revert to the existing channels included in your current pack and access to Astro X3 on Smart TV will expire.

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Do I need to register for this offer?

I am already subscribed to Multiroom (Smart TV). Will I receive this offer?

Are new customers eligible for this offer?

Are customers under suspension eligible for the offer?

Will I be automatically subscribed to any additional channels after 16 September 2026?

If I subscribe near the end of the campaign period, will I still receive the entitlements?

Do I need to contact Astro Customer Care if I cannot access the complimentary channels or Astro X3 on Smart TV?

How many devices can customers watch simultaneously using Astro X3 on Smart TV or Astro GO?

Does the customer need an internet connection?

Do I still need to pay for my existing Multiroom (Smart TV) subscription?

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