If I subscribe near the end of the campaign period, will I still receive the entitlements?

Yes. Customers who have an active Astro subscription between 15 August 2026 to 16 September 2026 are eligible for the promotional entitlements. However, all complimentary entitlements under the Astro 30th Anniversary campaign will end on 16 September 2026, regardless of the customer's subscription start date.

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Do I need to register for this offer?

I am already subscribed to Multiroom (Smart TV). Will I receive this offer?

Are new customers eligible for this offer?

Will there be any changes to my pack subscription after the campaign ends?

Are customers under suspension eligible for the offer?

Will I be automatically subscribed to any additional channels after 16 September 2026?

Do I need to contact Astro Customer Care if I cannot access the complimentary channels or Astro X3 on Smart TV?

How many devices can customers watch simultaneously using Astro X3 on Smart TV or Astro GO?

Does the customer need an internet connection?

Do I still need to pay for my existing Multiroom (Smart TV) subscription?

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