Who is eligible to subscribe to the Astro X3 packs?

The Astro X3 packs are available to both new and existing Astro customers, making it easier for customers to enjoy a fully digital viewing experience. For existing Astro customers, subscribing to an Astro X3 pack under a 12-month contract will be treated as a new subscription, and a separate account will be created.

To manage this subscription, customers will need to register a new Astro ID using a new email address. This ensures a smooth and seamless self-service experience, with each subscription managed independently.

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What is the Astro X3 packs?

How can I subscribe to the Astro X3 packs?

How long is the contract period for the Astro X3 packs?

What are the differences between the new Astro X3 packs and the existing Astro One packs?

Will I be charged an early termination fee if I terminate my existing Astro plan (Non-Astro X3) for the Astro X3 plan?

If I terminate my current Astro subscription and subscribe to the new Astro X3 pack, will I still have my current add-ons, or I must re-subscribe to them?

Will Astro automatically migrate existing Astro customers to the Astro X3 packs?

What’s the difference between Astro X3 and Astro GO?

How long does it take to activate my Astro X3 pack after signing up?

Can I subscribe to more than one Astro X3 pack under the same account?

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