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I am subscribed to Disney+ directly. Can I switch to subscribing through Astro?

Yes. You may subscribe to Disney+ through Astro even if you already have an existing Disney+-billed subscription.

a. If you subscribe to the same or higher Disney+ plan through Astro and activate it using the same login credentials (i.e. email address or mobile number and password) associated with your existing Disney+-billed subscription, your existing Disney+-billed subscription will be automatically paused by Disney+ for as long as your Astro-billed Disney+ subscription remains active.

For example:

  • Disney+ Standard (Disney-billed) → Disney+ Standard (Astro-billed)
  • Disney+ Standard (Disney-billed) → Disney+ Premium (Astro-billed)
  • Disney+ Premium (Disney-billed) → Disney+ Premium (Astro-billed)

 

b. If you subscribe to a lower Disney+ plan through Astro, your existing Disney+-billed subscription will remain active and your Astro-billed Disney+ subscription will be treated as an additional subscription. In this situation, you may end up with more than one Disney+ subscription.

For example:

  • Disney+ Premium (Disney-billed) → Disney+ Standard (Astro-billed)


If you wish to make changes to or cancel your existing Disney+-billed subscription, you will need to contact Disney+ directly.


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