Can I reschedule my pickup date?

Do I need to return my equipment after termination of my account?

What happens if I do not return Astro equipment?

Why do I need to return Astro equipment?

How do I recycle other Astro Equipment?

Can I return the box even after I have been charged for the box fee?

I missed the collection appointment; what do I do now?

Do I have to pack my equipment before handing it over to the courier agent/installer?

Do I have to print anything or fill in any forms before handing my equipment over to the courier agent/installer?

I have the Astro Fibre router and modem to return, however, the cable(s) that come with them are damaged/lost; will there be any penalty fees?

How do I know if I am being charged for the box fee?