Search results Support

When can I start enjoying my Viu Premium subscription?

You will be able to enjoy your Viu Premium membership immediately upon purchase/choosing it under your Asian Favourites bundle option. For further clarification, feel free to reach out to us

Learn more

Can I reschedule the technical visit appointment?

Rescheduling must be done at least 1 hour prior to the original appointment time.

Learn more

I received a SecureGo authorisation alert for a transaction that I did not perform. What should I do?

If you're facing this kind of suspicious activity on your account, please report it to our customer service immediately at 03-9543 3838.

Learn more

What self-service transactions can be performed over the phone?

You can access the self-help service 24 hours a day for the following: 1. Check account balance.2. Refresh your Smartcard if your account is active

Learn more

What are the content available in the beIN SPORTS CONNECT app?

Customers can enjoy major European football leagues, over 3,000 hours of live tennis and other global sporting events LIVE and on-demand on the app. You may check out the complete list of competitions available on the app here: beIN SPORTS CONNECT | Live Leagu

Learn more