Adakah saya dibenarkan untuk memulangkan Astro box selepas saya dicaj untuk Astro box?

Anda dibenarkan memulangkan Astro box, Kad pintar/Kad SIM walaupun selepas dicajuntuk bayaran kotak. Setelah berjaya mendapatkan semula kotak Astro & Kad Pintar/Kad SIM daripada pelanggan, Astro akan meneruskan pembayaran balik dalam tempoh 30 hari dari tarikh pengesahan pengembalian barang ke gudang Astro kami.

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Do I need to return my equipment after termination of my account?

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How do I recycle other Astro Equipment?

Can I return the box even after I have been charged for the box fee?

I missed the collection appointment; what do I do now?

Can I reschedule my pickup date?

Do I have to pack my equipment before handing it over to the courier agent/installer?

Do I have to print anything or fill in any forms before handing my equipment over to the courier agent/installer?

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