Important Updates from Astro during the Movement Control Order

Astro is committed to keep Malaysians informed and entertained during the Movement Control Order (MCO). With the MCO extended we will implement stringent safety measures for our employees, and our customers. Please find some important updates from us.

Complimentary Viewing

  • All Astro customers: Complimentary viewing to all learning, news, Asian movies channels and Stay Home Concert until 11:59PM on Tuesday, 9 June 2020.
  • NJOI customers: Complimentary viewing of KIX, Nat Geo WILD, and Celestial Movies until 11:59PM on Tuesday, 9 June 2020.
  • All Malaysians: Astro will be offering complimentary viewing of 21 channels including hundreds of on demand shows via Astro GO until 11:59pm, Tuesday, 9 June 2020. To find out more details on how you can access, click here.

*Complimentary viewing of CNN and Cartoon Network across all platforms only available until 31 May 2020

Updates to our contact centres

Our daily operating hours are 9:00AM – 6:00PM. Please be patient as you may experience potential delays in our response to your queries and requests due to high call volume. For faster resolution, you can still self-serve, or reach us via :

Technical Visits

Our appointed installers and technicians are now able to carry out technical visits & relocation in Green Zones during the CMCO.

You may experience a longer waiting period while we schedule a technician to your home as we are experiencing high volume of requests during this CMCO. We appreciate your patience and sorry for any inconvenience caused. Please do reach out to us reschedule and confirm your appointments. Thank you.