Important Updates from Astro during the Movement Control Order
As the nation goes through the MCO/CMCO, Astro is committed to serve Malaysians by keeping them informed and entertained. With the MCO/CMCO we will implement stringent safety measures for our employees, and our customers. Please find some important updates from us.
Complimentary Viewing Update
To keep customers entertained and informed during the MCO/CMCO, Astro will offer complimentary viewing of all Kids Pack and News channels (except for SKY News) from now till 4 February 2021 on TV and Astro GO.
Updates to Our Contact Centres
During the MCO and CMCO period, our daily operating hours for the call centre are 9:00AM – 9:00PM. Please be patient as you may experience potential delays in our response to your queries and requests due to high call volume. For faster resolution, you can still self-serve*, or reach us via :
*Our operating hours for live agents online from 8AM to 9AM
Our appointed installers and technicians are able to carry out technical visits & relocation during the MCO and CMCO period. Thank you.