Astro remains committed to serving and supporting all customers of Astro Fibre, ensuring you continue to enjoy fast, reliable connectivity and a seamless experience.
As part of a strategic review of our businesses, Astro intends to stop new sales and subscriber acquisitions for Astro Fibre effective 1 February 2026 until further notice.
There will be no impact to existing customers, including those who sign up before 1 February 2026. Astro will continue to provide full-service assurance, including restoration, relocation, and ongoing customer support.
We appreciate your continued trust and remain focused on delivering quality connectivity and service to our customers.
All current Astro Fibre users will continue enjoying the same service, plan features, and support levels without any interruption. Your current plan, billing, service quality and support will continue exactly as usual, with no action required from you.
All technical support—including maintenance, repairs, equipment replacement and existing installation orders—will proceed as normal. You may also continue to upgrade or change your plan, and relocation requests will be supported where coverage allows.
For assistance, customers can contact 03‑9543 3838 or email [email protected]. Any future updates will be shared through Astro’s official channels.