Important Updates from Astro during the Movement Control Order
Astro is committed to keep Malaysians informed and entertained during the Movement Control Order (MCO). With the MCO extended we will implement stringent safety measures for our employees, and our customers. Please find some important updates from us.
- All Astro Customers: Complimentary viewing to all movie, news channels and Cartoon Network until 11:59PM on Tuesday, Tuesday, 14 April 2020.
- Sports Pack customers (including Sports Bundle, Premier League Pack, Golf Channel, Astro Cricket and Rugby Pass TV ala carte; excluding Sports Lite and WWE): Complimentary viewing to all channels* on Astro and Astro GO until 11:59PM on Thursday, 30 April 2020.
- NJOI Customers: Complimentary viewing of KIX, Nat Geo WILD, Celestial Movies and Cartoon Network until 11:59PM on Tuesday, 14 April 2020.
- All Malaysians: Astro will be offering complimentary viewing of 22 channels including selected on demand shows via Astro GO until 11:59pm, Tuesday, 14 April 2020. To find out more details on how you can access, click here.
*Excluding Astro First, Astro Best
Updates to our contact centres
Our Customer Service Centres are temporarily unavailable during this time. In addition, we have revised our daily operating hours to 9:00AM – 6:00PM to reduce our workforce in the office. Please be patient as you may experience potential delays in our response to your queries and requests. For faster resolution, you can still self-serve, or reach us via :
Our appointed installers and technicians are unable to carry out any home appointments until the MCO is lifted. Please contact us after the MCO is lifted to reschedule the appointments. Sorry for the inconvenience. In the meantime, please continue to keep up with the latest updates and your favourite shows on Astro GO.