Voice your concern
In Astro, we are committed to provide you with great service and always strive to get it right the first time around! However, in the unfortunate situation where you feel that your complaint was not resolved in a satisfactory manner, our Service Recovery Unit would like to hear from you. For your convenience, we would like to provide you with information on how to lodge a complaint through the Astro Touch Points. Please follow through the options below to escalate your complaint.
Dissatisfied with Astro's Programs or services?
Contact us through our Astro Customer Touch Points
Lodge a complaint to explain the issues you are facing
Not getting the solution? Unsatisfied?
Refer your concerns to our Service Recovery Team who will personally look into the matter at hand