Submit your feedback Please complete the required fields 1 Feedback Type Select Category My Astro service is currently unavailable I have non-service related questions I have an enquiry/feedback I would like to disconnect or reconnect my service I'm not happy Select Sub Category To resolve the error on your screen, you may refer to the following link for basic troubleshootingTechnical TroubleshootingIf the error persists, please click here Relocation of Astro TV equipment must be carried out by authorized installers. Non-compliance will result in warranty void. 1. Please attach receipt of payment for immediate reconnection.2. For quick information on your billing, you may refer to the following self-service link. Click here 1. Please attach billing related documents for our reference. 2. For balance enquiry information, you may refer to the following self-service link. Click here You may refer to our Self Service Site for Self-Serve Troubleshooting Tips. To resolve the error on your screen, you may refer to the following link for basic troubleshootingTechnical TroubleshootingIf the error persists, please click here 1. You may refer to our Self Service Site for Self-Serve Troubleshooting Tips. 2. To transfer ownership, please print, complete, scan and upload these forms to the attachment bay below: Download Form 1Download Form 2 For termination, we require a 30-day advance notice prior to disconnection date and please ensure there is no overdue balance. Read about the Disconnection Procedures here Kindly refer to our FAQ to understand the Reconnection Procedure. Click here. 2 Personal Details Salutation Mr Ms Mrs Sir Madam Dato’ Datuk Datin Dato’ Seri Datin Seri Tan Sri Puan Sri Prefered Contact Method By Phone By Email Astro Subscriber: Yes No 3 Account Details Home/Office NJOI IPTV Astro Byond Astro Login ID is required for Online and Astro GO related queries 4 Feedback Description Max (JPG / BMP / PNG / DOCX / PDF) Please attach screenshot or images below (eg. error messages, speed test, ping test etc.) Upload Max file size 5MB We will use the information and details that you have provided above to respond to your query or provide further assistance to you. I have read and understood the Terms & Conditions and Privacy Notice and I acknowledged and agree that I have provided true, accurate, complete and correct information in this Feedback Form. Please Try Another Captcha