BILL PAYMENT

LIFE'S ABOUT SECURITY
All you need is a PIN number to pay with your
registered credit card or debit card.
Astro Self Service Bill Payment
WEB: BILL PAYMENT
  • STEP 1
  • STEP 2
    • Go to Bills & Payments
    • Click Make a Payment
  • STEP 3
    • Enter the Amount
    • Select Pay Now
    • Proceed with secured payment process
IVR: BILL PAYMENT
  • PAYMENT VIA CARD (Only for pre-Registered Cards and PIN)
    • Step 1
      Dial 03-9543 3838 and select your preferred language
    • Step 2
      Key in your 10-digit Astro Account number, followed by the # key for Billing Information (Self Service)
    • Step 3
      Select Option 1 for Payment and Billing
    • Step 4
      Select Option 1 for Card Payment
    • Step 5
      Select Option 1 to Make a Payment over the Phone
    • Step 6
      Select Option 1 to make a full payment
    • Step 7
      Key in your 6-digit PIN, followed by the #key

    • Please Note:
      To have uninterrupted services and error free payment, we have automated the IVR to only allow payments of a specified amount based on your account details.

      However, if you wish to pay a different amount or for an advance payment, you can:

      • Send an SMS to 66688 by typing: ASTRO<space>PYMT<space>10-Digit Astro Account No<space>PIN No<space>Payment Amount
      • Log on to selfservice.astro.com.my
      • Or learn about other payment options here
  • Reset PIN for Card Payment (Option only available for Account Holder)
    • Step 1
      Dial 03-9543 3838 and select your preferred language
    • Step 2
      Key in your 10-digit Astro Account number, followed by the # key for Billing Information (Self Service)
    • Step 3
      Select Option 1 for Payment and Billing
    • Step 4
      Select Option 3 To Reset your PIN

    • Please note:
      If you would like to change the PIN number you have been given after resetting your PIN, please

      • Send an SMS to 66688 by typing: ASTRO<space>PINCHANGE<space>10-Digit Astro Account No<space>Given 6-digit PIN<space>New 6-digit PIN
        Example: ASTRO PINCHANGE 08XXXXXXXX 123456 654321
      • Or Log on to selfservice.astro.com.my to reset and change PIN
SMS: BILL PAYMENT
    • Pre-register your PIN at selfservice.astro.com.my
    • Type ASTRO<space>PYMT<space>10-Digit Astro Account Number<space>PIN No.<space>Payment Amount
    • Send to 66688
CHANNEL 200: BILL PAYMENT
    • Go to CH200
    • Select My Account
    • Select Make Payment