Astro Self Service Balance Enquiry

BALANCE ENQUIRY

LIFE'S ABOUT BALANCE
Your balance, bill and summary are available for viewing anytime and all payments made will be reflected in your account immediately.
WEB: TO CHECK ACCOUNT BALANCE
  • STEP 1
  • STEP 2
    • Go to Bills & Payments
  • STEP 3
    • Select Latest Bill
IVR: BILLING ENQUIRIES
  • STEP 1
    • Dial 03-9543 3838 and select your preferred language
  • STEP 2
    • Key in your 10-digit Astro Account number, followed by the # key
    • Please note:
      To obtain your 10 digit account number, you may either:
      • Refer to the top right corner of your Tax Invoices
      • Send an SMS to 66688 by typing: ASTRO<space>ACC<space>Your 12-Digit NRIC
      • Log on to selfservice.astro.com.my
SMS: ACCOUNT BALANCE
    • Type ASTRO<space>BAL<space>10-Digit Astro Account No
    • Send to 66688
CHANNEL 200: BILL SUMMARY
    • Go to CH200
    • Select My Account
    • Follow the guidelines