Launched in December 2011, NJOI is Malaysia’s first subscription-free satellite TV service. NJOI gives customers in Malaysia immediate access to 44 TV and radio channels, comprising lifelong learning, information and entertainment programmes for a one-time payment, with no monthly subscription required.
NJOI is available for a one-time payment of RM328 at any authorised NJOI retailer. An additional RM100 standard installation fee applies.
Customers will be provided with the following:
**Get RM40 worth of access to selected Premium Channels for 30 days
**Access to Premium Channels will be activated within 72 hours of NJOI account activation
NJOI is also available for a one-time payment of RM228 at any authorised NJOI retailer. An additional RM100 standard installation fee applies.
Customer will be provided with the following:
NJOI Prepaid is Malaysia’s FIRST prepaid satellite television service. It is a pay-as-you watch service and is now available to all NJOI customers nationwide. With NJOI Prepaid, NJOI customers have the option to access additional content on top of the existing 44 TV and radio channels, in accordance with their viewing needs and budgets.
NJOI gives customers in Malaysia access to 24 TV and 20 radio channels, comprising lifelong learning, information and entertainment programmes for a one-time payment, with no monthly subscription required. They are as follows:
NJOI Prepaid introduces more choices with a la carte options based on channels rather than packs. This allows greater flexibility for customers to select their preferred channels. A total of 12 channels are currently available.
Some of the channels from the initial prepaid packages (AVAILABLE BEFORE MAY 2013) have been made available on an a la carte basis. These are Astro Citra, Astro Warna, Astro Bella (originally from the Mustika Pek), Celestial Movies, TVB Xing He, Astro Shuang Xin (originally from the Chinese Movies and Drama Pek), Astro Arena and Astro SuperSport (originally from the Sports Pek).
NJOI is pleased to announce that Astro Box Office Movies Thangathirai & Zee Variasi is available for your purchase. Please refer to table for pricing and duration. We will make the necessary announcements should there be any new Indian-content prepaid channels made available in the future.
Yes, currently we have a Sports Pack consisting of Astro Arena & Astro SuperSport 4 broadcasting major local and international sporting events. Please refer to the table from 2.1 for more information on pricing and validity or check out www.njoi.com.my
We are proud to announce that as at 15th August 2014, KBS World is made available on NJOI Prepaid. You can purchase this channel through our Njoi Service Portal on channel 200. Charges and duration varies. Please refer to table from 2.1
KBS World is launched on 15th August 2014 and ZVariasi is launched on 19th September 2014 to provide NJOI customers with more options to the selection of entertainment available on NJOI Prepaid. Both these channels will be made available until further notice. We will keep you updated upon any changes in the availability of these channels.
Astro Ceria was launched on 6th December 2013 to coincide with the year-end school holidays. Due to the overwhelming response, the management has decided to extend the availability of Astro Ceria on NJOI Prepaid selection.
NJOI is proud to announce that, in line with making our NJOI Prepaid services more convenient and flexible for our customers, we are introducing extended validity period for selected NJOI Prepaid channels. Customers will have the choice and flexibility to choose between the validity periods available. It starts from as low as RM2 to RM20 for 2 days up to 30 days validity. Check out www.njoi.com.my or Njoi Service Portal on CH200 for more information. Please refer to table 2.1 .
Yes, the shorter validity for NJOI Prepaid channels can still be purchased at the same price of (depending on the channel). (Please refer to the table from 2.1)
We will explore the possibility of making other NJOI Prepaid channels available for 30-day validity period as well. If there are any changes, we will make the necessary announcements to our customers
NJOI Prepaid is a pay-as-you watch service available to all NJOI customers who own a set-top box (DMT or RDMT), Out-Door Unit (ODU) satellite dish, smartcard and remote control unit.
You can purchase NJOI Prepaid vouchers at any authorised NJOI dealer, Astro/NJOI retailer or Astro Outlet (Customer Service Centre) nationwide. See www.njoi.com.my for a complete list.
If you have more than one NJOI account kindly use your Smart Card number and NOT the IC number of the registered NJOI account holder
Type: 000 <space> NJOI Account Holder IC Number and SMS to 33310
Once you have purchased a prepaid channel, you will have access to it for a fixed duration. Please refer to the table below for channel viewing durations.
The expiry date will be shown on each NJOI Prepaid voucher. Customers are advised to check and activate their 16-digit pin code number before each NJOI Prepaid voucher expires.
You will be unable to top up your prepaid account using an expired NJOI Prepaid voucher. Therefore, we strongly recommend that you top up your prepaid account by activating the 16-digit pin code numbers on your NJOI Prepaid vouchers before they expire.
No, the credit in your prepaid account does not have an expiry date. Once you top up your NJOI prepaid account using NJOI Prepaid vouchers, the credit will remain available in your prepaid account until you choose to spend it. We will make the necessary announcements if an expiry date is introduced for the credit in your prepaid account.
Yes, you may do so. The credit will be added to the existing balance in your prepaid account.
Yes, you may do so. If you purchase the same channel, the start date for the viewing period will continue from the end date of your previous purchase for that channel. In other words, you will not lose any viewing time. Should you purchase a different channel, both channels will be viewable simultaneously.
Please be informed that there is a one (1) hour system maintenance conducted between 12.45am – 1.45am daily. Your request will be logged in and processed immediately once the system maintenance has been completed. We apologise for any inconvenience caused.
Currently, the vouchers come in RM5, RM10 and RM20 denominations. You can purchase vouchers in any of these denominations and top up your prepaid account to purchase your favorite channels. Should any new denominations be made available, we will make the necessary announcements.
In striving to achieve efficiency, we have taken it upon ourselves to activate selected prepaid channels on our customers’ behalves once their accounts have been activated. These channels are EITHER Astro Bella, Astro Citra and Astro Ria OR TVB Xing He, Astro Shuang Xing and Celestial Movies. As part of the NJOI Bundle promotion, customers may enjoy 30 days of this premium content (worth RM40) upon successful installation and account activation. If you are still unable to view the Premium prepaid channels 48 hours after installation, kindly contact us at 03-9543 8100 (8am - 12 midnight).
We are happy to announce that you can go to NJOI Service Portal on Channel 200 to obtain monthly content highlights and promotions.
Yes, you can purchase your channel/s from NJOI Service Portal, Channel 200 with the launch of the 16 digit dynamic code from 3rd January 2014 onwards. Just go to ‘How to Order’ menu. Purchase orders will still be made through SMS and standard telco charges apply.
You can go to NJOI Service Portal on Channel 200 to check out for the nearest dealer to you to purchase the NJOI Prepaid vouchers. You can check out www.njoi.com.my for a complete list.
You can now obtain information about the NJOI Prepaid channels from NJOI Service Portal on Channel 200 or check out www.njoi.com.my for more information.
For any queries pertaining to NJOI, please contact us at 03-9543 8100 (8am - 12 midnight).
Please contact our customer service center at 03-9543 8100 (8am - 12 midnight) and we will do our utmost to identify and resolve the problem.
We regret to inform you that we are unable to provide any replacement for lost or stolen NJOI Prepaid vouchers. NJOI customers are responsible for the safekeeping of all purchased NJOI Prepaid vouchers. You can purchase a new prepaid voucher at any authorised NJOI dealer or Astro/NJOI retailer nationwide. See www.njoi.com.my for a complete list.
Please contact our customer service center at 03-9543 8100 (8am -12 midnight) and we will try our utmost to identify and resolve the problem. Should your NJOI Prepaid voucher be faulty, we will replace it with a new one for free.
You can visit any of our Astro/NJOI customer centers or authorised dealers nationwide. Alternatively, you can contact our customer service center at 03-9543 8100 (8am -12 midnight) or visit www.njoi.com.my
Please see Question 1.1 for NJOI pricing details.
We are pleased to inform you that we now have all the Media Prima channels (TV3, TV9, 8TV & NTV7) available for free on NJOI. We are continuously striving to bring you the best in satellite TV entertainment and we are collaborating with our business partners to provide you with more free and premium channels in the future.
Unfortunately, NJOI Prepaid is only available to NJOI customers.
We understand the need to offer a variety of services to meet the diverse needs and wants of our customers. With NJOI and NJOI Prepaid, customers can enjoy subscription-free satellite TV as well as pay-as-you watch services at an affordable price with no recurring subscription fees or contractual obligations. On the other hand, Astro customers can experience the latest premium services including PVR, HD, 3D, as well as Astro On-the-Go.